Furniture, equipment, office supplies, etc., MUST be delivered through the loading dock.
DELIVERIES WILL NOT BE PERMITTED THROUGH THE MAIN LOBBY ENTRANCE.
The loading dock entrance is located on the north side of the building, and may be accessed from Ward Place off 22nd Street just beyond the entrance to The Washington Marriott (22nd and M Street. Clearance at this point does not exceed 13’0” and tractor trailers cannot be accommodated. Please advise your delivery company of these limitations. Any damage to the loading dock will be billed back to your delivery company.
Deliveries are restricted to the Service Elevator only. Use of the Service Elevator for less than 30 minutes will be accommodated within normal operations on a first come, first use basis. Requirements for more than 30 minutes, and up to 2 hours, will require a reservation made through the Property Management Office 48 hours prior to the expected delivery. Large deliveries, such as furniture and equipment, requiring more than 2 hours, will need a reservation made through the Property Management Office a minimum of 72 hours, i.e., 3 business days, prior to the planned delivery date.
Occasionally, regular deliveries will be made after normal business hours. If you are expecting an after-hours delivery, you must contact the Management Office to arrange for access to the building. Please direct delivery personnel to the security desk in the lobby to announce their arrival. After verifying identity, the security officer will allow access to the service elevator.